Hi
My name is Charlotte, I am a service designer combining UX and business acumen. I'm currently finishing my masters in interaction design at Umeå Institute of Design.
Improving the support infrastructure
UX research | Strategy ✺ Easee
A project to enhance the support experience for end-users of charging robots by improving the support infrastructure.
Redesiging the onboarding experience
Service design | Employee experience design ✺ Laerdal Medical
An initiative aimed to improve the onboarding experience of people moving to Norway to start to work at Laerdal.
Exploring memories through sound
A concept for a product combining an app and a device to allow therapists to guide dementia patients in exploring past memories and finding comfort through the use of sound.
Sound design | UX design ✺ Umeå Institute of Design
Making online meeting more engaging
A concept of an app and a device allowing people to transform their online meetings into engaging experiences.
UX research | UX design ✺ Umeå Institute of Design