Hello!

I am Charlotte, I am a curious human, language enthusiast, and UX designer with a business background. I am currently in the last phase of my master thesis in interaction design at Umeå Institute of Design.

Improving the support infrastructure

UX research | Strategy ✺ Easee

A project to enhance the support experience for end-users of charging robots by improving the support infrastructure.

Redesiging the onboarding experience

Service design | Employee experience design ✺ Laerdal Medical

An initiative aimed to improve the onboarding experience of people moving to Norway to start to work at Laerdal.

Exploring memories through sound

A concept for a product combining an app and a device to allow therapists to guide dementia patients in exploring past memories and finding comfort through the use of sound.

Sound design | UX design ✺ Umeå Institute of Design

Making online meeting more engaging

A concept of an app and a device allowing people to transform their online meetings into engaging experiences.

UX research | UX design ✺ Umeå Institute of Design